Merchandise Returns Policy
If you’re looking to return or exchange your merchandise order for whatever reason, we’re here to help! We offer returns within 14 days of purchase. You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
· Discounted and sale items are final and cannot be returned or exchanged.
· Returned items must be returned in original product packaging.
· Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
Send us an email at sales@juicemotors.com, noting your name, order number, and date of purchase, along with a quick description of reason for return. One of our team will be in touch to confirm your return, and will provide you shipping instructions.
Additional Information:
Please allow up to 10 business days after returned item processed for your refund to be processed.
The customer is liable to pay for the cost of return shipping.
We highly recommend returning items with tracked shipping. Items damaged or lost during shipping back to us will not be refunded.
This returns policy only covers website merchandise sales. Upgrades, modifications, repairs, and all other works carried out to vehicles are subject to our separate parts and workmanship warranty, and are non-refundable.
For any further queries about our returns policy please email sales@juicemotors.com or give us a call on 01732 750 695.
